GLOSSAIRE
Platform for suppliers selling directly to Amazon.
Platform for sellers to sell their products directly to customers on Amazon.
Similar to 1P - Vendor Central, for suppliers.
Unique identifier for products on Amazon.
Situation where a seller loses is no longer the main seller of the product concerned on Amazon.
Amazon feature that allows sellers and suppliers to improve their product descriptions by adding visual content and detailed information to better convince buyers.
Amazon's advertising service.
Marketing services offered by Amazon.
Amazon's advertising and media division.
Amazon's programme enabling brand owners to protect their products and content on the platform, by offering them management and monitoring tools.
Customised online shop on Amazon, where brand owners can showcase their product range and create a unique shopping experience for customers.
Amazon's membership program which offers members benefits such as fast and free delivery, access to Prime Video and other exclusive advantages.
Coupons and promotional offers managed by suppliers on Amazon, which make it possible to offer discounts to customers while being financed by the supplier.
A program that allows sellers to launch new products by providing free samples to reviewers selected by Amazon, in order to obtain genuine opinions and feedback.
Outsourced logistics services, such as storage and distribution. Amazon offers a 3PL service.
Amazon's logistics network for delivering products.
Code used to identify the contents of boxes in Amazon logistics.
Information sent to Amazon with the time and characteristics of a pending shipment.
When sellers manage shipping themselves.
Centres where Amazon stores and dispatches products.
Amazon's programme for cross-border sales in North America.
Document issued by a buyer to a supplier specifying the products or services to be purchased, quantities, prices, payment terms and other details relating to the transaction.
Amazon's program in which the supplier cedes part of the logistical control of its products to Amazon, allowing Amazon to manage inventory and deliveries.
Time taken for a supplier to deliver the products or services ordered.
A pay-as-you-go programme that provides suppliers with a dedicated contact person to help them with operational issues such as order and catalogue management.
Identical to FC - Fulfillment Center. Centres where Amazon stores and dispatches products.
Amazon's logistics network in Europe.
Amazon service for storing and shipping products.
Easy-to-open packaging used by Amazon.
Unique identifier for products in Amazon's logistics network.
ACOS is an indicator that measures the percentage of advertising expenditure in relation to the sales generated by these advertisements.
Analysis tools for Amazon sellers.
Advanced version of analytics tools for sales people.
An Amazon product page where customers can add the product to their shopping basket and buy it directly. It is awarded to the seller offering the best deal and meeting Amazon's criteria.
Ranking of the best-selling products on Amazon.
COGS at Amazon represents the direct cost of production and logistics of the goods sold. It is a crucial financial measure for Amazon, as it helps determine gross margin and the efficiency of sales operations.
Profitability indicator that takes into account production costs, marketing costs and general expenses to determine the net profit margin.
Total cost of goods sold, including production costs, purchase costs and other expenses associated with the sale of products.
Measure of revenue generated for each euro spent on advertising.
A measure of the total cost of advertising in relation to total sales, complementary to ACoS and ROAS.
A term used to describe Amazon PalletOrdering, a system that allows sellers to ship pallets of products directly to Amazon's fulfilment centres.
Amazon's service enabling sellers to ship products in bulk on pallets directly to Amazon's fulfilment centres.
AGS - Amazon Global Store (Magasin Mondial Amazon)
Amazon's platform for international sales...
These are penalties that Amazon imposes on its suppliers when they do not meet operational requirements.
For example, this can occur in cases of incorrect labeling of cartons or delays in delivering products to Amazon warehouses.
Some suppliers view these chargebacks as an inevitable cost of their partnership with Amazon. However, the main objective of these sanctions is to push brands to adjust their current processes to comply with Amazon's standards.
This forecast level, also called the "median forecast," represents the scenario where there is a 50% chance that demand will be equal to or less than this forecast. In other words, it is a median estimate of the expected demand for a given product.
This forecast level indicates that there is a 70% chance that demand will be equal to or less than this forecast. It is more conservative than the P50 and is used to account for possible variations in demand.
The most conservative of the three levels. It indicates that there is a 90% chance that demand will be equal to or less than this forecast. This forecast is often used to plan inventory levels and production capacities to handle extreme variations in demand.
Report on product listings by category on Amazon.
A dispute can arise when there are disagreements or issues with transactions or contractual terms between the supplier and Amazon. This can include differences regarding payments, orders, deliveries, or intellectual property violations.
The operation of selling finished products directly to consumers. It is an English term referring to all activities involved in retail trade.
Retail Tech - An ecosystem that brings together technology companies specialized in supporting brick-and-mortar retail brands.
Can be imposed for non-compliance with the terms of the contract or performance standards (KPIs) established by Amazon. These penalties can be applied for various reasons, such as delivery delays, product quality issues, violations of Amazon policies, or infringements of intellectual property rights.
Agreement often used in the context of relationships between manufacturers and retailers, where it defines the terms and conditions under which products will be sold to the end consumer. It can include aspects such as pricing, promotions, product returns and other sales policies.
Set of procedures for standard operations at Amazon.
Cloud services platform offered by Amazon.
Commercial transactions between companies.
Direct sales from manufacturer to consumer, with no intermediaries.
Accounting document summarising income and expenditure.
Unique identifier for a product.
A barcode used globally to identify products.
Standard identifier for products in global trade.
A barcode used mainly in North America to identify products.
Incentive for customers to carry out a specific action.
Order management process on receipt of payment.
Advertising model where advertisers pay for each click on their ads.
Percentage of clicks on a link compared to the total number of views.
Average cost for each click on an advertisement.
Average price at which a product is sold.
Cost based on a specific action, such as a sale or a click.
Cost paid for each click on an advertisement.
Measure used to assess the success of an organisation.
Comparison of performance on an annual basis.
Monthly performance comparison.
Companies providing outsourced logistics services, such as storage and distribution, for other companies.
Retail model where the seller does not keep the products in stock.
Situation where a product is no longer available in stock.
Official document is sued by a buyer to a supplier.
Data transfer between computer systems.
Quality of product information.
Measuring the effectiveness of stock management.
Software distribution model where applications are hosted by a service provider and made available to customers via the Internet.
Temporary password used for transaction security
